Terms and Conditions

USE OF THE WEBSITE 

1.0 Access

You are provided with access to this website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these conditions. 

 

2.0 Registration

Your warant that:
The personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
You will notify us immediately of any changes to the Personal information by contacting our customer service department sales@kontrolukltd.com or calling us 01952 850 596
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity
Your agree fully to indemnity, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by use by any other person accessing the website using your shopping account and/or your Personal information.

 

3.0 Our rights

We reserve the right to:
Modify or withdraw, temporarily or permanently, this website (or thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or
Change the conditions from time to time, and your continued use of the Website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the Website.

Recommendations
When you use our website, you’ll see that we offer you recommendations, showing products we think your might like and could perhaps miss when you’re browsing the site.
These are based on top sellers, ratings and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits of others customers, to show your relevant products.

 

4.0 Privacy

We will treat all your Personal information as confidential.
When you shop on this Website, we will ask you to input and will collect personal information from you such as your name, email address, billing address, delivery address, telephone number, product selections, credit card or other payment information and password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet. We may collect this information even if you do not register with us.
You should be aware that this is being monitored and may capture information about your visit that will help us improve the quality to our service.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal information and / or User Information, we are entitled to do so.
We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website for shopping purposes, only for browsing and research.
Please check back frequently to see any updates or changes to our privacy policy.
Questions regarding this Policy should be directed as follows:

Kontrol UK Ltd
Unit 1, Woodside Farm,
Lizard Lane,
Shifnal
Shropshire
TF11 8QE

 

5.0 Purchase of products

Orders
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

The technical steps required to create the contract between you and us are as follows:
You place the order for your products on the Website by pressing the confirm button at the end of the checkout process.  You will be guided through the process of placing an order by a series of simple instructions on the Website.
We will send to you an order acknowledgement email detailing the products you have ordered.  This is not an order confirmation or order acceptance from kontrolukltd.com.
As your product is shipped from our warehouse we will send you a despatch confirmation email.
Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Change or cancel an order.

Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock.
Our inability to obtain authorisation for your payment.
The identification of a pricing or product description error.
You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

The contract will be concluded in English.

Contract cancellation under the Distance Selling Regulations
Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive this Products.
If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price and delivery charge, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the Products, and that you have taken reasonable care of the Products and not used them.  Please follow the procedure set out in our Returns procedure.



6.0 Description of Products
Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions.
We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system.  Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.



7.0 General

Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors.  You are permitted to use this material only as expressly authorised by us or our licensors.

Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner.  You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. 

Limitation of liability
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website.  We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.  

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products.  This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

Kontrol UK Ltd
Unit 1, Woodside Farm, Lizard Lane, Shifnal Shropshire TF11 8QE
Company registered number: 6359374   Company registered address: Ruckley Estate Office, Shifnal, Shropshire, Tf11 8PQ.